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"Re delivery"

A review of Royal Mail by Tom Dearnaly written on Thursday 16th of August 2018

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I'm disabled and hene woul rather not walk along way and cnt drive. Your postman when he couldn't post my letter left no reference number so althgh there is a post office and the end of my stree because there is no reference number I can' gt it re directd online! (I need a reference).

U tried to phone the number Iwas left but the voice acivatd machine did not recognise my disdorted and disabled voice then no one answered.

I can pck up my parcel but it is 1.5 niles to the depot as apposed to 100 yards to my local office (BS3 4RH)!

It seems I have no choice but to go to pick it up. Although a 3 mile round journey will be pushing it for me and this is all because the postman was too lazy to put a reference number on my card.

Pleae talk to him my house is BS3 4RH and he tried todeieer on the 15th at 12!

Pleae reply.

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